Cookie Policy
Last updated 01/01/2026
This Cookie Policy (“Cookie Policy”) relates to your access and use of the websites cloudsonic.com.au, cloudsonic.eu, cloudsonic.us, and any associated subdomains (together, the “Website”), operated by Cloudsonic Hosting (“Cloudsonic”, “we”, “us”, or “our”), a brand of Brisbane Agency (ABN: 20 039 689 628).
For more information about how we handle your personal information, please read our Privacy Policy. If you have any questions about this Cookie Policy, please contact us.
What Are Cookies?
Cookies are small text files that may be placed on your device when you visit a website. Cookies do not identify you personally, but recognise your device and can remember preferences or activity from your visit. They are used to provide functionality, improve your experience, and help us understand how our Website is used.
We use “cookies” in this Cookie Policy to refer to cookies and similar technologies such as pixels, web beacons, and local storage.
Why We Use Cookies
We use cookies to operate and improve our Website, remember your preferences, understand how visitors interact with our services, and support our email communications platform. The specific cookies we use are detailed below.
Managing Cookies
Browser Settings
Most browsers accept cookies by default. You can adjust your browser settings to block or delete cookies at any time. Please refer to your browser’s help documentation for instructions:
Please note that blocking cookies may affect the functionality and personalisation of our Website.
Google Analytics Opt-Out
To opt out of being tracked by Google Analytics across all websites, you can install the Google Analytics Opt-out Browser Add-on.
Do Not Track
We do not track our website users across third-party websites for targeted advertising purposes. At this time, we do not respond to “Do Not Track” signals from web browsers due to the lack of an established industry standard.
Cookies We Use
Essential Cookies
These cookies are necessary for the Website to function correctly. They cannot be disabled without impacting core functionality.
| Name | Provider | Purpose | Lifespan |
|---|---|---|---|
| __cf_bm | Cloudflare | Bot detection and filtering of automated requests to protect the Website. | 30 minutes |
| XSRF-TOKEN | Cloudsonic | Security token used to prevent Cross-Site Request Forgery (CSRF) attacks. | Session |
| laravel_session | Cloudsonic | Maintains your session while using the Website and control panel. | Session |
Analytics Cookies
These cookies help us understand how visitors use our Website, including which pages are visited most and how users navigate between pages. This information is used in aggregate to improve our Website.
| Name | Provider | Purpose | Lifespan |
|---|---|---|---|
| _ga | Google Analytics | Distinguishes unique users and tracks sessions and campaign data for analytics reporting. | 2 years |
| _ga_* | Google Analytics | Persists session state for Google Analytics 4. | 2 years |
| _gid | Google Analytics | Stores and counts page views. | 24 hours |
| _gat | Google Analytics | Manages the request rate to Google Analytics. | 1 minute |
Functional Cookies
These cookies support the delivery of our email communications and transactional messaging services via SendGrid and Brevo. They help track email delivery, open rates, and click activity for emails we send to you.
| Name | Provider | Purpose | Lifespan |
|---|---|---|---|
| sgTrackingId | SendGrid (Twilio) | Tracks email delivery and engagement (opens, clicks) for transactional emails sent via SendGrid. | Session / varies |
| brevo_* | Brevo (Sendinblue) | Tracks email engagement and contact activity for emails sent via Brevo. | Varies |
RabbitMQ is used internally as a message queuing service to manage background tasks and communications between our systems. It does not set cookies on your device and does not interact with your browser.
Third-Party Cookies
Some cookies on our Website are set by third-party providers. Cloudsonic does not control these cookies. You should review the privacy and cookie policies of those third parties for further information:
Updates to This Policy
This Cookie Policy may be updated from time to time. We encourage you to check this page periodically for any changes. Continued use of our Website after changes are posted constitutes your acceptance of those changes.
Contact Us
If you have any questions about this Cookie Policy, please contact us.